A winning team: you & your manager

course overview

All good managers know that an outstanding assistant can have a tremendous positive impact on their own ability to shine. The understanding and working relationship between a manager and his/her assistant is key to forming a high performing productive team. The more a manager can trust and effectively delegate to their assistant, the more effective they become and the more empowered the assistant. It is the ultimate win-win situation for all. To help you and your assistant perform better than ever before, suggest your assistant attends the BizTech course on “A Winning Team: You & Your Manager”.

COURSE TOPICS

• You & Your Manager: A Business Partnership
  

• How you can contribute to your manager’s success
  

• Anticipating your managers needs
  

• Determine future goals and objectives together
  

• Understand your manager’s work style
  

• Reviewing your current responsibilities and those you think your manager could empower you to do
  

• Mastering independent problem solving and decision making
  

• Interpersonal skills to promote a positive outcome
  

• Constructive criticism – giving and receiving … constructively!
  

• Understanding appropriate assertiveness
  

• Managing your manager
  

• Balancing the demands of more than one manager
  

• Organising a disorganised manager
  

• Persuading your manager effectively and convincingly
  

• Develop a position of increased influence with your manager
  

• Maintaining your professional image
  

• Improving feedback between you & your manager
  

• The importance of keeping your manager informed
  

• Learn to provide solutions and not just problems
  

• Using initiative without overstepping boundaries
  

• Exceeding expectations
  

• Jointly identifying and agreeing your development needs
  

• Improving your credibility
  

• Making yourself indispensable to your manager
  

who should attend

• General Administrators dealing with one or multiple managers
  

• Admin Assistants and Project administrators
  

• Administrative and support staff looking to get ahead
  

• Personal Assistants and secretaries
  

• Anyone wanting to improve their skills

outcomes

take home tools

• Training Manual & CD

• All delegates receive one month of telephonic support relating to course content

general

PROVISION OF THE COURSE BY BIZTECH INCLUDES

• Dynamic and knowledgeable facilitators

• Training File and a CD

• Certificate of Attendance

• Quality folder, notepad and pen

the venue

There is no restriction on location – we have provided in-house training from Namibia to Namaqualand. We work with our clients to manage all the necessary logistics.
 

bbbee compliance

BizTech is BBBEE level 1 compliant. This means that we are a 135% contributor and companies investing money in training their staff through BizTech can also improve their own BBBEE scorecard. Not only does it offer an opportunity to improve your company's Skills Development BBBEE category, but you can also improve your BBBEE Preferential Procurement category. In each case your company will benefit 135% of the spend made.