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Emotional Intelligence


course overview

















30-31 March 2020

24-25 August 2020

It is said that IQ gets you hired and EQ gets you promoted!

A high-level of emotional intelligence is what gives you that extra quality that enables you to shine in both life and the workplace.

So why not give yourself the opportunity to perform at your peak and attend our training course on Emotional Intelligence.

The course covers the following topics:

  • The impact of Emotional Intelligence on Life & Work

  • Understanding your Personal Strengths & Weaknesses

  • The importance of Self-awareness & Mindfulness

  • Dealing calmly with Conflict situations, Difficult people and Stressful times

  • Being zealous without being offensive!

  • Emotional responses and their impact on the Organisation & others

  • Using EQ to understand what others are thinking

  • Communicating assertively

  • Working with people you don't like

  • How to have positive productive conflict

  • Discovering why people do the things they do

who should attend

  • Anyone wanting to develop their EQ

  • Anyone wanting to develop their interpersonal skills

  • Managers that need to deal with conflict situations and manage people

  • Those looking to improve their networking ability


After attending this course you should be able to:

  • Manage your and your colleagues emotions better for improved performance

  • Better achieve success in the workplace and life

  • Better achieve your goals

  • Understand your role in your future

  • Better deal with difficult situations

take home tools

  • Training Manual & Electronic copy of study material

  • All delegates receive one month of telephonic support relating to course content



  • Dynamic and knowledgeable facilitators

  • Training File and a USB

  • Certificate of Attendance

  • Quality folder, notepad and pen


The course will take place over 2 days - 08:30 to 16:30 daily



Registration Confirmation must be sent prior to the start of the scheduled course.

bbbee compliance

BizTech is BBBEE level 4 compliant. This means that we are a 100% contributor and companies investing money in training their staff through BizTech can also improve their own BBBEE scorecard. Not only does it offer an opportunity to improve your company's Skills Development BBBEE category, but you can also improve your BBBEE Preferential Procurement category. In each case your company will benefit 100% of the spend made.