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Becoming the Best Accounts Administrator

Becoming the Best Team Secretary / Administrator

Becoming the Best Customer Service Professional

Becoming the Most Successful Salesperson

Business Ethics for PAs and Administrators

Business Writing: The Unwritten Rules

Create and Deliver Dynamic Business Presentations

Contact Centre / Call Centre Service Excellence

Effective Stock Control

Emotional Intelligence

Excel Dashboards

Finance for PAs and Administrators

Graphs, Statistics and Numerical Reporting for PAs and Administrators

Great Organisational Skills: Organise Yourself to Success!

Intermediate Excel

Innovation & Creative Thinking in the Workplace

Key Elements of Successful Newsletters

Let's Talk Business: Verbal Communication for the Business World

Macros and VBA for Excel: Unleash the Power in your PC

Management Skills for Supervisors

Managing Generation Y

Managing your Image and Business Etiquette

Managing Your Personal Finance

Mastering Minutes and Meeting Protocol

Mastering Time and Self Management: Become a High Achiever

Masterminding the Perfect Business Function or Event

Mastering Confidence, Influence and Assertiveness Skills

Practical Project Management for PAs and Administrators

Practical MS Office 2010 & 2013 Skills

Practical Skills for Office Managers/Team Leaders

Professional Problem Solving Techniques: Overcome any Workplace Challenge

Professional Switchboard, Reception and Frontline Skills

Sexual Harassment: Righting the Wrongs

Successful Importing and Exporting

Social Intelligence

Stand-Out Presentation Preparation Skills for PAs

Technical Report Writing

The Complete PA: Step up and Stand out!

The National Credit Act

The Protection of Personal Information in Business and Government

The Relationship Edge: Creating High-Trust Client Relationships

The Secrets of Debt Collection Success

The Stand Out PA

The Total Team Leader

Time Management: Beat Work Overload and Achieve More!

Train the Trainer: How to Bring Training to Life

Trouble-free Travel Planning for PAs

MS Project for Effective Project Management

Word that Works: Create Professional Business Documents and Templates

Winning Ways: Persuade, Influence and Negotiate

Effective stock control


course overview

17-18 February 2020

15-16 April 2020

17-18 July 2020

17-18 August 2020

12-13 October 2020

7-8 December 2020

Good stock control is vital to any organisation. The impact on working capital, cash flow and shrinkage are just a few of the advantages.

To ensure your company's stock is being effectively managed, BizTech is running a training course "Effective Stock Control" which covers the following key topics:

  • Stocktaking and stock control

  • Storekeeping Functions, Tasks and Responsibilities

  • Stock Control Systems

  • Record Keeping

  • Categorisation of Inventory

  • Purchasing, Re-order Levels and Reserve Stock

  • Stores Layout and Design

  • Expiry Dates and Damaged Stock

  • Stock Counts and Accuracy

  • Counting Methods

  • Treatment of Discrepancies

  • Checking the Quality of Deliveries

  • Checking Suppliers Invoices and Delivery Notes

  • Signing in and out

  • Ordering and Tracking Inventory

  • Types of Stock take Documentation

  • How much to order

  • Forecasting future demands

  • Demand, Trends and Seasonal variations

  • When to order

  • Re-Order Levels

  • Managing Lead times

  • Just-in-time (J.I.T) Method

  • Controlling of Return and Back Orders

  • Security of Stock and Stores

  • Explain the effect of Shrinkage and Losses

  • Being assertive and controlling access

  • Customer Service

  • Health and Safety Requirements

  • Standards and Ethics in stores

  • Time Management in stores

  • Dealing with internal / external customers efficiently

  • Body Language and Attitude

  • The Effect of stock control on Working Capital and Cash Flow


who should attend

  • Stock control officers

  • Administrators responsible for office stock

  • PAs in charge of stationery

  • Stores administrators

  • Anyone else involved in stock control


After attending this course attendees should:

  • Understand how stock systems and stock control works

  • Understand the impact of poor stock control

  • Know why documentation is important

  • Understand the importance of safety and security of the store/warehouse

take home tools

  • Training Manual & Electronic copy of study material

  • All delegates receive one month of telephonic support relating to course content



  • Dynamic and knowledgeable facilitators

  • Training File and a USB

  • Certificate of Attendance

  • Quality folder, notepad and pen


The course will take place over 2 days - 08:30 to 16:30 daily



Registration Confirmation must be sent prior to the start of the scheduled course.

the venue


Unless otherwise stated, the course will take place at the AstroTech Conference Centre in Parktown, Johannesburg. 

The AstroTech Conference centre is in a gracious mansion in one of the most historic and beautiful areas of Johannesburg.

It is a high-end business focused conference centre with competitively priced packages, excellent facilities and top client service.

Close to major highways, airport and Johannesburg city centre, this state-of-the-art venue offers elegance, discretion, security and convenience with safe parking.

The course will be run from 08:30 to 16:30 daily.

Course venues will be confirmed prior to course commencement.

bbbee compliance

BizTech is BBBEE level 4 compliant. This means that we are a 100% contributor and companies investing money in training their staff through BizTech can also improve their own BBBEE scorecard. Not only does it offer an opportunity to improve your company's Skills Development BBBEE category, but you can also improve your BBBEE Preferential Procurement category. In each case your company will benefit 100% of the spend made.