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A Winning Team: You & Your Manager

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Becoming the Best Accounts Administrator

Becoming the Best Team Secretary / Administrator

Becoming the Best Customer Service Professional

Becoming the Most Successful Salesperson

Business Ethics for PAs and Administrators

Business Writing: The Unwritten Rules

Create and Deliver Dynamic Business Presentations

Contact Centre / Call Centre Service Excellence

Effective Stock Control

Emotional Intelligence

Excel Dashboards

Finance for PAs and Administrators

Graphs, Statistics and Numerical Reporting for PAs and Administrators

Great Organisational Skills: Organise Yourself to Success!

Intermediate Excel

Innovation & Creative Thinking in the Workplace

Key Elements of Successful Newsletters

Let's Talk Business: Verbal Communication for the Business World

Macros and VBA for Excel: Unleash the Power in your PC

Management Skills for Supervisors

Managing Generation Y

Managing your Image and Business Etiquette

Managing Your Personal Finance

Mastering Minutes and Meeting Protocol

Mastering Time and Self Management: Become a High Achiever

Masterminding the Perfect Business Function or Event

Mastering Confidence, Influence and Assertiveness Skills

Practical Project Management for PAs and Administrators

Practical MS Office 2010 & 2013 Skills

Practical Skills for Office Managers/Team Leaders

Professional Problem Solving Techniques: Overcome any Workplace Challenge

Professional Switchboard, Reception and Frontline Skills

Sexual Harassment: Righting the Wrongs

Successful Importing and Exporting

Social Intelligence

Stand-Out Presentation Preparation Skills for PAs

Technical Report Writing

The Complete PA: Step up and Stand out!

The National Credit Act

The Protection of Personal Information in Business and Government

The Relationship Edge: Creating High-Trust Client Relationships

The Secrets of Debt Collection Success

The Stand Out PA

The Total Team Leader

Time Management: Beat Work Overload and Achieve More!

Train the Trainer: How to Bring Training to Life

Trouble-free Travel Planning for PAs

MS Project for Effective Project Management

Word that Works: Create Professional Business Documents and Templates

Winning Ways: Persuade, Influence and Negotiate

Innovation & Creative Thinking in the Workplace


course overview

3-4 May 2017

16-17 October 2017

Whether you're in accounting, IT, or even marketing you can learn to be more creative and innovative. Creativity isn't about sketching a picture or writing a novel. It's about 'thinking outside the box', it's about trying something new even if you're not sure it's going to work. It's thinking up lots of new and different ideas and seeing if they’ll work. To address the need for creative thinking and innovation in the workplace, BizTech have created this course entitled:

  • The need for innovative thinking in a changing world

  • Enemies of innovation and how to overcome them

  • The left brain/ right brain debate and how to use whole brain thinking to your advantage

  • Building an innovative organization

  • Identify and overcome your personal blocks to creativity

  • How to run meetings that encourage and enhance innovation

  • Re-wiring the corporate brain to encourage new thinking

  • Understanding the Creative Process

  • Creating a culture that fosters creativity and innovation

  • Identifying practices that inhibit innovation

  • Creativity principles and Idea formulation

  • Engaging the team in collaborative creativity

  • Where creativity fits into problem-solving

  • The role of the manager in creativity and innovation

who should attend

  • Administrative staff

  • Supervisors

  • Engineers and Technical Personnel

  • Product Managers

  • Sales Personnel

  • Team Leaders

  • Project Managers

  • Marketing Personnel

  • Specialists

  • Anyone who wants to boost their performance through creativity and innovation in the workplace


After attending this course attendees should:

  • Encourage out-of-the-box thinking

  • Improve your leadership, communication and thinking skills

  • Identify and use multiple creative-thinking techniques to generate ideas

  • Recognize when and how creativity is stifled and be able to prevent this

  • Build innovation and critical thinking into individual and teamwork processes

  • Apply techniques for promoting innovation and creativity to generate ideas for a new or improved process, project or product

take home tools

  • Training Manual & Electronic copy of study material

  • All delegates receive one month of telephonic support relating to course content



  • Dynamic and knowledgeable facilitators

  • Training File and a USB

  • Certificate of Attendance

  • Quality folder, notepad and pen


The course will take place over 2 days - 08:30 to 16:30 daily



Registration Confirmation must be sent prior to the start of the scheduled course.

the venue


The course will take place at the AstroTech Conference Centre in Parktown, Johannesburg. 

The AstroTech Conference centre is in a gracious mansion in one of the most historic and beautiful areas of Johannesburg.

It is a high-end business focused conference centre with competitively priced packages, excellent facilities and top client service.

Close to major highways, airport and Johannesburg city centre, this state-of-the-art venue offers elegance, discretion, security and convenience with safe parking.

The course will be run from 08:30 to 16:30 daily.

Course venues will be confirmed prior to course commencement.

bbbee compliance

BizTech is BBBEE level 4 compliant. This means that we are a 100% contributor and companies investing money in training their staff through BizTech can also improve their own BBBEE scorecard. Not only does it offer an opportunity to improve your company's Skills Development BBBEE category, but you can also improve your BBBEE Preferential Procurement category. In each case your company will benefit 100% of the spend made.