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Sexual Harassment: Righting the Wrongs

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The Complete PA: Step up and Stand out!

The National Credit Act

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The Secrets of Debt Collection Success

The Stand Out PA

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Time Management: Beat Work Overload and Achieve More!

Train the Trainer: How to Bring Training to Life

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Word that Works: Create Professional Business Documents and Templates

Winning Ways: Persuade, Influence and Negotiate

The National Credit Act


course overview

Available as in-house course only

Please contact us on 011 582 3333, or email training@biztech.co.za


The business of issuing credit has changed significantly in recent times and is now more regulated than ever before.

This means that for those working in the industry its increasingly important to know the rules of the game. 

To assist you or your team in better understanding all of the do's and don'ts, BizTech is offering a course on "The National Credit Act".

  • Background to the need for the National Credit Act

  • Outline of the National Credit Act

  • Objectives of the Act

  • Consumer rights and duties

  • Preventing unfair practices

  • Prohibiting reckless credit granting

  • Providing for debt-restructuring where there is over-indebtedness

  • BEE and the National Credit Act

  • The role of the National Credit regulator

  • What is the National Consumer Tribunal

  • Types of credit agreements

  • Credit marketing practices

  • Fees and interest rate charges

  • The impact of the act on business and consumers

  • The debt counseling process

  • Ensuring compliance with the Act

  • Application of the Act

  • Registration requirements

  • Statements of account

  • Alterations to credit agreements

  • Reductions of limits

who should attend

  • Credit and risk department officers and staff

  • Credit control and management officers and staff

  • Loans and customer service staff

  • Bookkeepers and financial assistants

  • Creditors and debtors clerks

  • Staff in the retail and banking industry exposed to credit transactions

  • Anyone else who would like to learn more about the national credit act


After attending this course, you should be able to:

  • Understand the many requirements of the Act and their purpose
  • Ensure your company complies with the Act
  • Understand how to apply the Act in the real world

take home tools

  • Training Manual & Electronic copy of study material

  • All delegates receive one month of telephonic support relating to course content



  • Dynamic and knowledgeable facilitators

  • Training File and a USB

  • Certificate of Attendance

  • Quality folder, notepad and pen

the venue

There is no restriction on location we have provided in-house training from Namibia to Namaqualand. We work with our clients to manage all the necessary logistics.

bbbee compliance

BizTech is BBBEE level 4 compliant. This means that we are a 100% contributor and companies investing money in training their staff through BizTech can also improve their own BBBEE scorecard. Not only does it offer an opportunity to improve your company's Skills Development BBBEE category, but you can also improve your BBBEE Preferential Procurement category. In each case your company will benefit 100% of the spend made.