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A Winning Team: You & Your Manager

Becoming the Best Accounts Administrator

Becoming the Best Team Secretary / Administrator

Becoming the Best Customer Service Professional

Becoming the Most Successful Salesperson

Business Ethics for PAs and Administrators

Business Writing: The Unwritten Rules

Create and Deliver Dynamic Business Presentations

Contact Centre / Call Centre Service Excellence

Effective Stock Control

Finance for PAs and Administrators

Graphs, Statistics and Numerical Reporting for PAs and Administrators

Great Organisational Skills: Organise Yourself to Success!

Key Elements of Successful Newsletters

Let's Talk Business: Verbal Communication for the Business World

Management Skills for Supervisors

Managing your Image and Business Etiquette

Mastering Minutes and Meeting Protocol

Mastering Time and Self Management: Become a High Achiever

Masterminding the Perfect Business Function or Event

Mastering Confidence, Influence and Assertiveness Skills

Mastering Wealth Creation and Dealing with Debt

Practical Project Management for PAs and Administrators

Practical MS Office 2007 & 2010 Skills

Practical Skills for Office Managers/Team Leaders

Professional Problem Solving Techniques: Overcome any Workplace Challenge

Professional Switchboard, Reception and Frontline Skills

Social Intelligence

Stand-Out Presentation Preparation Skills for PAs

The Complete PA: Step up and Stand out!

The National Credit Act

The PA MBA

The Secrets of Debt Collection Success

The Total Team Leader

Time Management: Beat Work Overload and Achieve More!

Trouble-free Travel Planning for PAs

Word that Works: Create Professional Business Documents and Templates

Winning Ways: Persuade, Influence and Negotiate

The National Credit Act
 

   

course overview

Available as in-house course only

Please contact us on 011 582 3333, or email training@biztech.co.za

 


The business of issuing credit has changed significantly in recent times and is now more regulated than ever before.

This means that for those working in the industry its increasingly important to know the rules of the game. 

To assist you or your team in better understanding all of the do's and don'ts, BizTech is offering a course on "The National Credit Act".
 

  • Background to the need for the National Credit Act

  • Outline of the National Credit Act

  • Objectives of the Act

  • Consumer rights and duties

  • Preventing unfair practices

  • Prohibiting reckless credit granting

  • Providing for debt-restructuring where there is over-indebtedness

  • BEE and the National Credit Act

  • The role of the National Credit regulator

  • What is the National Consumer Tribunal

  • Types of credit agreements

  • Credit marketing practices

  • Fees and interest rate charges

  • The impact of the act on business and consumers

  • The debt counseling process

  • Ensuring compliance with the Act

  • Application of the Act

  • Registration requirements

  • Statements of account

  • Alterations to credit agreements

  • Reductions of limits

who should attend

  • Credit and risk department officers and staff

  • Credit control and management officers and staff

  • Loans and customer service staff

  • Bookkeepers and financial assistants

  • Creditors and debtors clerks

  • Staff in the retail and banking industry exposed to credit transactions

  • Anyone else who would like to learn more about the national credit act

outcomes

After attending this course, you should be able to:

  • Understand the many requirements of the Act and their purpose
  • Ensure your company complies with the Act
  • Understand how to apply the Act in the real world

take home tools

  • Training Manual & CD

  • All delegates receive one month of telephonic support relating to course content

general


PROVISION OF THE COURSE BY BIZTECH INCLUDES

  • Dynamic and knowledgeable facilitators

  • Training File and a CD

  • Certificate of Attendance

  • Quality folder, notepad and pen

the venue

There is no restriction on location – we have provided in-house training from Namibia to Namaqualand. We work with our clients to manage all the necessary logistics.

bbbee compliance

BizTech is BBBEE level 1 compliant. This means that we are a 135% contributor and companies investing money in training their staff through BizTech can also improve their own BBBEE scorecard. Not only does it offer an opportunity to improve your company's Skills Development BBBEE category, but you can also improve your BBBEE Preferential Procurement category. In each case your company will benefit 135% of the spend made.