Becoming the Best Team Secretary / Administrator

Becoming the Most Successful Salesperson

Business Writing: The Unwritten Rules

Becoming the Best Customer Service Professional

Create and Deliver Dynamic Business Presentations

Finance 101 for PAs and Administrators

Graphs, Statistics and Numerical Reporting for PAs and Administrators

Great Organisational Skills: Organise Yourself to Success!

Key Elements of Successful Newsletters

Let's Talk Business: Verbal Communication for the Business World

Mastering Minutes and Meeting Protocol

Mastering Time and Self Management: Become a High Achiever

Masterminding the Perfect Business Function or Event

Mastering Confidence, Influence and Assertiveness Skills

Managing your Image and Business Etiquette

Mastering Wealth Creation & Dealing with Debt

National Credit Act

Practical Project Management for PAs and Administrators

Professional Problem Solving Techniques: Overcome any Workplace Challenge

Practical Skills for Office Managers/Team Leaders

Professional Switchboard, Reception and Frontline Skills

Stand-out Presentation Preparation Skills for PAs

The Complete PA: Step up and Stand out!

The PA MBA

The Secrets of Debt Collection Success

The Total Team Leader

Trouble-free Travel Planning for PAs

Winning Ways: Persuade, Influence and Negotiate

The National Credit Act
 

   

course overview


16-17 February 2009

04-05 May 2009

17-18 August 2009

16-17 November 2009


The business of issuing credit has changed significantly in recent times and is now more regulated than ever before.

This means that for those working in the industry its increasingly important to know the rules of the game. 

To assist you or your team in better understanding all of the do's and don'ts, BizTech is offering a course on "The National Credit Act".
 

  • Background to the need for the National Credit Act

  • Outline of the National Credit Act

  • Objectives of the Act

  • Consumer rights and duties

  • Preventing unfair practices

  • Prohibiting reckless credit granting

  • Providing for debt-restructuring where there is over-indebtedness

  • BEE and the National Credit Act

  • The role of the National Credit regulator

  • What is the National Consumer Tribunal

  • Types of credit agreements

  • Credit marketing practices

  • Fees and interest rate charges

  • The impact of the act on business and consumers

  • The debt counseling process

  • Ensuring compliance with the Act

  • Application of the Act

  • Registration requirements

  • Statements of account

  • Alterations to credit agreements

  • Reductions of limits

who should attend

  • Credit and risk department officers and staff

  • Credit control and management officers and staff

  • Loans and customer service staff

  • Bookkeepers and financial assistants

  • Creditors and debtors clerks

  • Staff in the retail and banking industry exposed to credit transactions

  • Anyone else who would like to learn more about the national credit act

outcomes

After attending this course, you should be able to:

  • Understand the many requirements of the Act and their purpose
  • Ensure your company complies with the Act
  • Understand how to apply the Act in the real world

take home tools

  • Training Manual & CD

  • All delegates receive one month of telephonic support relating to course content

general


COURSE DURATION
The course will take place over 2 days - 08:30 to 16:30 daily

 

COURSE FEES
R6 380.00 (excl. VAT) per delegate

(5 % discount for enrolment 2 weeks prior to course date)

PROVISION OF THE COURSE BY BIZTECH INCLUDES:

  • Dynamic and knowledgeable facilitators

  • Training File and a CD

  • Certificate of Attendance

  • High quality training venue

  • Lunch and refreshments

  • Parking

  • Quality folder, notepad and pen

REGISTRATION DEADLINE
Registration Confirmation must be sent prior to the start of the scheduled course.

the venue

The course will take place at the AstroTech Conference Centre in Parktown, Johannesburg. 

The AstroTech Conference centre is in a gracious mansion in one of the most historic and beautiful areas of Johannesburg.

It is a high-end business focused conference centre with competitively priced packages, excellent facilities and top client service.

Close to major highways, airport and Johannesburg city centre, this state-of-the-art venue offers elegance, discretion, security and convenience with safe parking.

The course will be run from 08:30 to 16:30 daily.

Course venues will be confirmed prior to course commencement.

bbbee compliance

BizTech is BBBEE level 1 compliant. This means that we are a 135% contributor and companies investing money in training their staff through BizTech can also improve their own BBBEE scorecard. Not only does it offer an opportunity to improve your company's Skills Development BBBEE category, but you can also improve your BBBEE Preferential Procurement category. In each case your company will benefit 135% of the spend made.

terms and conditions

Should course expectations not be met for any reason, delegates are given the opportunity to leave before lunch on the 1st day and receive a full refund of the course fee.

Cancellations:
A cancellation can only be confirmed if we are advised in writing at training@biztech.co.za
For cancellations received more than one week prior to the course:
          0% cancellation fee will apply.
For cancellations received less than ONE WEEK prior to the course:
         50% cancellation fee will apply. 
For cancellations received within 24 hours of the course:
         100% cancellation fee will apply.

Substitutes are welcome at no additional charge at any time prior to the course.

Postponements:
Requests to postpone course attendance must be received in writing at least three full working days prior to the course commencement. Should we not receive written confirmation within this period; the postponement will be subject to an additional fee of R 1,000 (excl VAT) per delegate.

All course postponements or programme exchanges need to be utilized within 6 months of the original course booking or the course fee will be forfeited.

Cancellations on postponements or exchanges are subject to the full course fee

Absent Delegates:
In the event that a delegate does not arrive for the course and no written cancellation has been received and confirmed, the full course fee will be payable

Presenters:
Should it be necessary, BizTech reserves the right to substitute the presenter.

Communication:
When a person registers on BizTech’s website, is registered on a BizTech course or sends an email to BizTech, that person consents to receiving communications electronically or otherwise by BizTech and/or its business partners

Disclaimer:
BizTech wish to advise that they will not be held responsible for any loss, damage or harm, direct, indirect, consequential or otherwise and howsoever arising that may be caused to any person or property during the providing of any services by BizTech to the client.