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Becoming the Best Accounts Administrator

Becoming the Best Team Secretary / Administrator

Becoming the Best Customer Service Professional

Becoming the Most Successful Salesperson

Business Ethics for PAs and Administrators

Business Writing: The Unwritten Rules

Create and Deliver Dynamic Business Presentations

Contact Centre / Call Centre Service Excellence

Effective Stock Control

Emotional Intelligence

Excel Dashboards

Finance for PAs and Administrators

Graphs, Statistics and Numerical Reporting for PAs and Administrators

Great Organisational Skills: Organise Yourself to Success!

Intermediate Excel

Innovation & Creative Thinking in the Workplace

Key Elements of Successful Newsletters

Let's Talk Business: Verbal Communication for the Business World

Macros and VBA for Excel: Unleash the Power in your PC

Management Skills for Supervisors

Managing Generation Y

Managing your Image and Business Etiquette

Managing Your Personal Finance

Mastering Minutes and Meeting Protocol

Mastering Time and Self Management: Become a High Achiever

Masterminding the Perfect Business Function or Event

Mastering Confidence, Influence and Assertiveness Skills

Practical Project Management for PAs and Administrators

Practical MS Office 2010 & 2013 Skills

Practical Skills for Office Managers/Team Leaders

Professional Problem Solving Techniques: Overcome any Workplace Challenge

Professional Switchboard, Reception and Frontline Skills

Successful Importing and Exporting

Social Intelligence

Stand-Out Presentation Preparation Skills for PAs

Technical Report Writing

The Complete PA: Step up and Stand out!

The National Credit Act

The Protection of Personal Information in Business and Government

The Relationship Edge: Creating High-Trust Client Relationships

The Secrets of Debt Collection Success

The Stand Out PA

The Total Team Leader

Time Management: Beat Work Overload and Achieve More!

Train the Trainer: How to Bring Training to Life

Trouble-free Travel Planning for PAs

MS Project for Effective Project Management

Word that Works: Create Professional Business Documents and Templates

Winning Ways: Persuade, Influence and Negotiate

train the trainer: how to bring training to life

   

course overview

Available as in-house course only

Please contact us on

011 582 3333, or email training@biztech.co.za

The ability to train others is a growing expectation of employers of their employees. With the many “company specific” technologies, systems and processes out there often companies have no choice but to perform training themselves. On top of this for large scale training across a company, internal training is often far more cost effective than sending personnel to external providers. However, many people who are asked to train have never had formal training on preparing and presenting training and this can make all the difference in the success of a training programme. In order to assist companies to provide their internal trainers with the appropriate skills to perform effective training, BizTech is offering a training programme on “Train the Trainer: How to Bring Training to Life”.

YOU, THE TRAINER

  • Making a good first impression      

  • Ways to capture attention

  • Increasing your credibility   

  • Knowing when & how to adapt your style

  • Non-verbal signs to pay attention to         

  • Getting people back in to the room after breaks

  • Planning your time correctly

  • Dealing with nerves & fear of speaking

  • How to get rave reviews from       

  • Understanding & developing your own style

  • Participants natural style

  • Assessing your strengths & weaknesses as an instructor 

 GETTING THE BEST OUT OF YOUR TRAINING GROUP

  • Ways to improve group participation

  • Getting the most from a discussion while still keeping it relevant

  • Effective icebreakers

  • Tips for building rapport

  • Ensuring that they don’t start yawning

  • Group control & managing course dynamics

  • How to give candid feedback with sensitivity

  • Strategies to handle negative participation characteristics

  • Motivating the group to learn and participate

 POWERFUL TRAINING METHODS

  • Activities to bring your course to life        

  • Creating interactive learning experiences

  • Tools & techniques for adult learning        

  • Techniques to increase learner retention

  • Best instructional methods  

  • How to make your courses fun & lively

  • Effective demonstrations    

  • Using audio visual techniques         

  • Analogies & metaphors to make the instruction more powerful

 DEVELOPING EXCITING COURSE CONTENT

  • Creating a dynamic programme     

  • Creating slides that capture attention

  • Performing a needs assessment    

  • How to write and structure a course

  • Making dull material spring to life   

 CREATING THE RIGHT TRAINING ENVIRONMENT

  • Setting the climate

  • Different seating arrangements and their impact

  • Creating a safe & comfortable environment

who should attend

  • Instructors, facilitators and trainers looking to improve their technique or introduce a creative approach

  • Course developers looking to enhance their programmes

  • People who have no formal training in presenting courses but need to present them

  • Managers who need to train their staff

  • Sales personnel who need to train their clients

  • Anyone else who can benefit from presenting training well

outcomes

After attending this course attendees should:

  • Be updated on the latest tools & techniques

  • Have learned how to create a dynamic learning experience

  • Know how to capture & keep attention

  • Understand how to make dull content exciting

  • Effectively manage group dynamics

 

take home tools

  • Training Manual & Electronic copy of study material

  • All delegates receive one month of telephonic support relating to course content

general


PROVISION OF THE COURSE BY BIZTECH INCLUDES

  • Dynamic and knowledgeable facilitators

  • Training File and a USB

  • Certificate of Attendance

  • Quality folder, notepad and pen

the venue

The course will take place at the AstroTech Conference Centre in Parktown, Johannesburg. 

The AstroTech Conference centre is in a gracious mansion in one of the most historic and beautiful areas of Johannesburg.

It is a high-end business focused conference centre with competitively priced packages, excellent facilities and top client service.

Close to major highways, airport and Johannesburg city centre, this state-of-the-art venue offers elegance, discretion, security and convenience with safe parking.

The course will be run from 08:30 to 16:30 daily.

Course venues will be confirmed prior to course commencement.

 

bbbee compliance

BizTech is BBBEE level 4 compliant. This means that we are a 100% contributor and companies investing money in training their staff through BizTech can also improve their own BBBEE scorecard. Not only does it offer an opportunity to improve your company's Skills Development BBBEE category, but you can also improve your BBBEE Preferential Procurement category. In each case your company will benefit 100% of the spend made.