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Business Ethics for PAs and Administrators

Business Writing: The Unwritten Rules

Create and Deliver Dynamic Business Presentations

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Graphs, Statistics and Numerical Reporting for PAs and Administrators

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Innovation & Creative Thinking in the Workplace

Key Elements of Successful Newsletters

Let's Talk Business: Verbal Communication for the Business World

Macros and VBA for Excel: Unleash the Power in your PC

Management Skills for Supervisors

Managing Generation Y

Managing your Image and Business Etiquette

Managing Your Personal Finance

Mastering Minutes and Meeting Protocol

Mastering Time and Self Management: Become a High Achiever

Masterminding the Perfect Business Function or Event

Mastering Confidence, Influence and Assertiveness Skills

Practical Project Management for PAs and Administrators

Practical MS Office 2010 & 2013 Skills

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Professional Problem Solving Techniques: Overcome any Workplace Challenge

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Successful Importing and Exporting

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Technical Report Writing

The Complete PA: Step up and Stand out!

The National Credit Act

The Protection of Personal Information in Business and Government

The Relationship Edge: Creating High-Trust Client Relationships

The Secrets of Debt Collection Success

The Stand Out PA

The Total Team Leader

Time Management: Beat Work Overload and Achieve More!

Train the Trainer: How to Bring Training to Life

Trouble-free Travel Planning for PAs

MS Project for Effective Project Management

Word that Works: Create Professional Business Documents and Templates

Winning Ways: Persuade, Influence and Negotiate

Managing Generation Y

   

course overview

Available as in-house course only

Please contact us on 011 582 3333, or email training@biztech.co.za

Conflict between generations is not new but with each new generation comes a whole new set of differences.

In order to ensure that you have a harmonious, productive team and that you can effectively develop your younger staff to be tomorrow’s leaders and managers, attend BizTech’s course on “Managing Generation Y”.

 

Course topics include:

  • Understanding the Different Generations

  • Challenges with Managing Generation Y

  • Getting Results from Generation Y

  • Generation Y Myths

  • What Drives Generation Y Employees?

  • Constructive Criticism and Dealing with Moods & Tantrums

  • Getting the Best from your Generation Y Team members

who should attend

  • Team Leaders and Supervisors

  • Line Managers and Department Managers

  • Project Managers

  • Human Resources Staff

  • Anyone wanting to know how to Effectively Communicate with Generation Y Employees in the Workplace

outcomes

After attending this course attendees should:

  • Understand Generation Y and the challenges they present

  • Learn how to Effectively Manage, Motivate and Mentor Generation Y Employees

  • Learn how to Develop your Generation Y Employees

  • Learn how to get the best from your Generation Y Team Members

take home tools

  • Training Manual & Electronic copy of study material

  • All delegates receive one month of telephonic support relating to course content

general


PROVISION OF THE COURSE BY BIZTECH INCLUDES

  • Dynamic and knowledgeable facilitators

  • Training File and a USB

  • Certificate of Attendance

  • Quality folder, notepad and pen

COURSE DURATION

1 Day

 

REGISTRATION DEADLINE

Registration Confirmation must be sent prior to the start of the scheduled course.

bbbee compliance

BizTech is BBBEE level 4 compliant. This means that we are a 100% contributor and companies investing money in training their staff through BizTech can also improve their own BBBEE scorecard. Not only does it offer an opportunity to improve your company's Skills Development BBBEE category, but you can also improve your BBBEE Preferential Procurement category. In each case your company will benefit 100% of the spend made.