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Becoming the Best Accounts Administrator

Becoming the Best Team Secretary / Administrator

Becoming the Best Customer Service Professional

Becoming the Most Successful Salesperson

Business Ethics for PAs and Administrators

Business Writing: The Unwritten Rules

Create and Deliver Dynamic Business Presentations

Contact Centre / Call Centre Service Excellence

Effective Stock Control

Emotional Intelligence

Excel Dashboards

Finance for PAs and Administrators

Graphs, Statistics and Numerical Reporting for PAs and Administrators

Great Organisational Skills: Organise Yourself to Success!

Intermediate Excel

Innovation & Creative Thinking in the Workplace

Key Elements of Successful Newsletters

Let's Talk Business: Verbal Communication for the Business World

Macros and VBA for Excel: Unleash the Power in your PC

Management Skills for Supervisors

Managing Generation Y

Managing your Image and Business Etiquette

Managing Your Personal Finance

Mastering Minutes and Meeting Protocol

Mastering Time and Self Management: Become a High Achiever

Masterminding the Perfect Business Function or Event

Mastering Confidence, Influence and Assertiveness Skills

Practical Project Management for PAs and Administrators

Practical MS Office 2010 & 2013 Skills

Practical Skills for Office Managers/Team Leaders

Professional Problem Solving Techniques: Overcome any Workplace Challenge

Professional Switchboard, Reception and Frontline Skills

Sexual Harassment: Righting the Wrongs

Successful Importing and Exporting

Social Intelligence

Stand-Out Presentation Preparation Skills for PAs

Technical Report Writing

The Complete PA: Step up and Stand out!

The National Credit Act

The Protection of Personal Information in Business and Government

The Relationship Edge: Creating High-Trust Client Relationships

The Secrets of Debt Collection Success

The Stand Out PA

The Total Team Leader

Time Management: Beat Work Overload and Achieve More!

Train the Trainer: How to Bring Training to Life

Trouble-free Travel Planning for PAs

MS Project for Effective Project Management

Word that Works: Create Professional Business Documents and Templates

Winning Ways: Persuade, Influence and Negotiate

Mastering time and self management: become a high achiever


course overview


20-21 April 2020

29-30 June 2020

19-20 October 2020

"Time goes, you say? Ah, no! Alas, Time stays, we go". Henry Austin Dobson

Time management and self-management are two skills which once mastered can have the single-most impact on overall job performance and effectiveness.  They are essential skills for all successful people irrespective of your career choice.  If you can identify and focus on the activities that give you the greatest returns you will dramatically increase your chances of becoming a high achiever.

Many people spend their days in a frenzy of activity, but achieve very little because they are not concentrating on the right things.  The key is to concentrate on results, not on being busy.  If you or one of your team could benefit from learning the skills and techniques of effective time management and self-management, BizTech is offering a training program on "Mastering Time Management and Self Management: Become a High Achiever". 

The course covers the following key topics:


  • Dealing with conflicting priorities

  • Planning the best use of your time

  • Planning for the unexpected

  • Effective multitasking

  • Forward planning to avoid fire fighting

  • Getting advice and using knowledge from others

  • Managing multiple priorities based on importance and urgency

  • Analyse your work habits and determine areas for improvement


  • Setting and achieving goals

  • Self management

  • Avoid over-committing yourself

  • Ensuring that you have time to think

  • Overcoming procrastination

  • Working smarter and not longer

  • Learning how to focus

  • Reduce stress by being more in control

  • Improve communication

  • Focusing on outcomes

  • What is "Good enough"?

  • How flexible should you be?

  • Identifying and eliminating time wasters

  • Handling items only once

  • Balance your work and home life

  • Recognising "Have to's / Want to's"

  • Knowing if you are overloaded or under-productive

  • Having clear expectations and objectives


  • The Pareto Principle / 80:20 Rule

  • Daily planning techniques

  • Simple project management

  • Using time and activity logs

  • Techniques for decisiveness

  • Producing plans and schedules

  • Developing an effective task list

  • Using MS Outlook to increase productivity

  • Using prioritising systems to maximise your productivity

  • Understanding critical paths and how to apply them to best manage your tasks

  • Using time management tools effectively

  • Systems to increase productivity and help organise your office

  • Using technology to assist you manage your time

  • Identifying the important from the unimportant

  • Identifying which are low-value tasks and which are high-value tasks

  • Identifying the steps in achieving your goals


  • Desk management

  • Organising your office and workstation

  • What should be filed?

  • Creating an environment for peak productivity


  • Managing meetings more productively and effectively

  • Knowing which meetings you should attend

  • Delegating - even if you're not the boss

  • Knowing when you should say "No"

  • Dealing with e-mail overload

  • Managing your phone calls and e-mails

  • Managing and reducing distractions and interruptions

  • Dealing with time wasters such as visitors, e-mails and the internet

  • Co-ordinating other's activities to ensure that you achieve your goals

  • Managing your dependencies on others

  • Managing your manager

  • Barriers to effective delegation

who should attend

  • Anyone wanting to increase their productivity

  • Anyone aiming to outperform their peers and co-workers

  • Anyone who feels they can improve their time management skills

  • Anyone who feels that they are not performing to their full potential

  • Anyone who can benefit from improved organisation and self-management


After attending this course attendees should be able to:

  • Set and achieve goals

  • Increase productivity

  • Know how to manage your priorities effectively

  • Take away tools and techniques to become a high achiever

  • Consistent focus on priorities

  • Regain a feeling of control

take home tools

  • Training Manual & Electronic copy of study material

  • All delegates receive one month of telephonic support relating to course content



  • Dynamic and knowledgeable facilitators

  • Training File and a USB

  • Certificate of Attendance

  • Quality folder, notepad and pen


The course will take place over 2 days - 08:30 to 16:30 daily

the venue

The course will take place at the AstroTech Conference Centre in Parktown, Johannesburg. 

The AstroTech Conference centre is in a gracious mansion in one of the most historic and beautiful areas of Johannesburg.

It is a high-end business focused conference centre with competitively priced packages, excellent facilities and top client service.

Close to major highways, airport and Johannesburg city centre, this state-of-the-art venue offers elegance, discretion, security and convenience with safe parking.

Course venues will be confirmed prior to course commencement.

bbbee compliance

BizTech is BBBEE level 4 compliant. This means that we are a 100% contributor and companies investing money in training their staff through BizTech can also improve their own BBBEE scorecard. Not only does it offer an opportunity to improve your company's Skills Development BBBEE category, but you can also improve your BBBEE Preferential Procurement category. In each case your company will benefit 100% of the spend made.