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A Winning Team: You & Your Manager

Becoming the Best Accounts Administrator

Becoming the Best Team Secretary / Administrator

Becoming the Best Customer Service Professional

Becoming the Most Successful Salesperson

Business Ethics for PAs and Administrators

Business Writing: The Unwritten Rules

Create and Deliver Dynamic Business Presentations

Contact Centre / Call Centre Service Excellence

Effective Stock Control

Finance for PAs and Administrators

Graphs, Statistics and Numerical Reporting for PAs and Administrators

Great Organisational Skills: Organise Yourself to Success!

Key Elements of Successful Newsletters

Let's Talk Business: Verbal Communication for the Business World

Management Skills for Supervisors

Managing your Image and Business Etiquette

Mastering Minutes and Meeting Protocol

Mastering Time and Self Management: Become a High Achiever

Masterminding the Perfect Business Function or Event

Mastering Confidence, Influence and Assertiveness Skills

Mastering Wealth Creation and Dealing with Debt

Practical Project Management for PAs and Administrators

Practical MS Office 2007 & 2010 Skills

Practical Skills for Office Managers/Team Leaders

Professional Problem Solving Techniques: Overcome any Workplace Challenge

Professional Switchboard, Reception and Frontline Skills

Social Intelligence

Stand-Out Presentation Preparation Skills for PAs

The Complete PA: Step up and Stand out!

The National Credit Act

The PA MBA

The Secrets of Debt Collection Success

The Total Team Leader

Time Management: Beat Work Overload and Achieve More!

Trouble-free Travel Planning for PAs

Word that Works: Create Professional Business Documents and Templates

Winning Ways: Persuade, Influence and Negotiate

the pa mba

   

course overview


26 - 28 March 2012

25 - 27 June 2012

10 - 12 September 2012

03 - 05 December 2012

Calling all high performing Personal Assistants who are the indispensable ‘right-hands’ of their managers.

This is the course you have been waiting for!

At BizTech, we respect the fact that high-level Personal Assistants already have strong organisational and administrative skills – what we offer on the PA MBA is the essential business skills and knowledge, to empower Personal Assistants to better support their managers by increasing their understanding of the functional managerial and business issues which are commonly faced by corporate leadership.

BizTech is offering a programme designed to super-enhance your effectiveness and further your career.

COURSE TOPICS

  • Project Management - Doing it all on time & in budget

  • Decision Making & Problem Solving like a Pro

  • Marketing & Branding – Telling the World!

  • The Art of Good Leadership

  • Finance Concepts made simple

  • Budget Basics

  • Making Sense of financial statements

  • Human Resources- It’s not just Recruitment

  • The Labour Law Mine field- Avoiding the CCMA & Labour Courts

  • Strategic Planning – Who are we & where are we going?

  • Fundamental Negotiation Skills

  • Why quality management is important

who should attend

  • Executive secretaries and Personal Assistants who want to enhance their skills

  • Mid-level secretaries and Personal Assistants with potential for promotion to the executive level

  • Office managers, team leaders and administrators who need to improve their overall business knowledge

  • Any person looking to improve their business skills

outcomes

After attending this course attendees should be able to:

  • Experience the confidence and independence that comes with having a sound knowledge base and enhanced skills

  • Have a better understanding of holistic business issues so as to better support your manager

  • Stand out as someone who can be relied on to act independently without step-by-step instructions

  • Learn new skills to assist you to take on functions from your manager

  • Use your new-found abilities to influence and negotiate all aspects of your job, for improved performance and productivity

take home tools

  • Training Manual & CD

  • All delegates receive one month of telephonic support relating to course content

general


COURSE DURATION

This course will take place over 3 days - 08:30 to 16:30 daily

 

COURSE FEES

R9 420.00 (excl. VAT) per delegate for 2011
(5% discount for enrolment 2 weeks prior to course date.)

 

REGISTRATION DEADLINE

Registration Confirmation must be sent prior to the start of the scheduled course.
 

the venue

The course will take place at the AstroTech Conference Centre in Parktown, Johannesburg. 

The AstroTech Conference centre is in a gracious mansion in one of the most historic and beautiful areas of Johannesburg.

It is a high-end business focused conference centre with competitively priced packages, excellent facilities and top client service.

Close to major highways, airport and Johannesburg city centre, this state-of-the-art venue offers elegance, discretion, security and convenience with safe parking.

The course will be run from 08:30 to 16:30 daily.

Course venues will be confirmed prior to course commencement.

bbbee compliance

BizTech is BBBEE Level 1 compliant. This means that we are a 135% contributor and companies investing money in training their staff through BizTech can also improve their own BBBEE scorecard. Not only does it offer an opportunity to improve your company's Skills Development BBBEE category, but you can also improve your BBBEE Preferential Procurement category. In each case your company will benefit 135% of the spend made.