|
the total team leader
|
| |
|
|
 course overview |
|
|
As a Team Leader, you are probably the operational
expert and know exactly how to do every aspect of the
work at hand - and do it better than anyone else.
However, one of the most important parts of people
management is to learn how to let go, and change your
primary focus to motivate, empower and develop your
team to do it all just as well as you, if not better!
In
order to assist you to improve your management skills
for your own future development and career
advancement, BizTech is offering a course which covers
the following key topics:
|
DELEGATION:
JUST DO IT!
-
How to let go!
-
Building trust by training your team
-
Eliminate doubt: Clarify process and procedure
-
Let your systems be your safety net
BUILDING
YOUR TEAM
-
The power of participation
-
Finding the right leadership style for each situation
-
Team goal-setting for maximum buy-in
-
Your place in the team: how to handle being promoted
above your peers
-
Dealing with team members who are older or more
experienced than you
-
Managing performance to motivate and release
potential
-
Recognising and developing individual talent
HANDLE CHALLENGING SCENARIOS
DEALING WITH PEOPLE ISSUES
-
What makes people tick?
-
What do people really want?
-
Solve the motivation
mystery
-
Loyalty drivers: these may surprise you!
-
Attitude vs. skills
-
Communication to achieve co-operation
-
Timing your actions to avoid problem explosions
-
Show appreciation through reward and recognition
|
|
who should attend |
-
Established Team Leaders and Supervisors
who want to sharpen their skills
-
Newly appointed Team Leaders and
Supervisors who want to start off the right
way
-
Administrative and support staff with
potential for promotion
-
Office Managers, HR officers and
administrators
-
Anyone who has someone reporting to
them
|
|
outcomes |
|
After
attending this course attendees should be able to:
-
Pinpoint the real motivational factors that
transform your team into star performers
Empower your team and watch them
exceed your expectations
Help your company become the 'employer
of choice'
-
Be relied on by management to handle
interpersonal issues with sensitivity and
skill
-
Cultivate an environment of trust and loyalty
-
Manage conflict proactively, and avoid
unnecessary escalations
-
Achieve your own career growth goals by
increasing your overall value to your
employer
|
|
take home tools |
|
|
|
general |
|
COURSE
DURATION
The
course will take place over 2 days - 08:30 to 16:30
daily
COURSE FEES
R7
380.00 (excl. VAT) per delegate
(5% discount for enrolment 2 weeks prior to course
date.)
REGISTRATION
DEADLINE
Registration Confirmation must
be sent prior to the start of the scheduled course.
|
|
the venue |
|
The course will take place at the AstroTech
Conference Centre in Parktown, Johannesburg.
The AstroTech Conference centre is in a gracious
mansion in one of the most historic and beautiful
areas of Johannesburg.
It is a high-end business focused conference centre
with competitively priced packages, excellent
facilities and top client service.
Close to major highways, airport and Johannesburg
city centre, this state-of-the-art venue offers
elegance, discretion, security and convenience with
safe parking.
The course will be run from 08:30 to 16:30 daily.
Course venues will be confirmed prior to course
commencement.
|
|
bbbee compliance |
|
BizTech is BBBEE Level 1 compliant. This means that
we are a 135% contributor and companies investing
money in training their staff through BizTech can
also improve their own BBBEE scorecard. Not only
does it offer an opportunity to improve your
company's Skills Development BBBEE category, but you
can also improve your BBBEE Preferential Procurement
category. In each case your company will benefit
135% of the spend made.
|
