Winning Ways: Persuade, Influence and Negotiate
 

course overview

• Achieve your goals with the help of those around you

• The power of influence on your career

• Using influence and not position

• Getting what you want with ease

• Achieving a shared vision and common purpose

• Small changes in your approach to make big changes in your career

• Persuading others to your way of thinking

• Effective persuasion and influence while maintaining ethics and personal values

• Assertiveness without appearing aggressive

• Dealing with tough communication situations

• Handling conflict effectively

• Knowing when to be flexible

• Dealing with bullies in the workplace

• Understanding the hidden language of negotiations

• Addressing underlying needs and interests

• Handling others' emotional outbursts

• The role of creativity in finding solutions

• Confronting people with hidden agendas

• Influencing people from different cultures

• Persuading people with different personality types

• Building your self confidence in difficult situations

• Dealing with threats, ultimatums and accusations

• Be persuasive, not abrasive

• Identify your own conversation style under stress and spot when others no longer feel safe.

• Do your homework to avoid surprises

• Remaining calm & focused on the objective

• Maintaining professionalism through it all

• Knowing when it's best to keep quiet

• Separating the person from the problem

who should attend

• Team leaders, supervisors and junior mangers dealing with many diverse functions and people

• Personal Assistants and office administrators who want to get ahead

• Sales personnel and support staff who want to improve the outcomes of their interactions with others

• Any person looking to improve their personal effectiveness through independent persuasion, influencing and negotiation skills

outcomes

After attending this course, you should be able to:

• Be able to persuade and influence others to help you meet your objectives

• Learn how to deal constructively with all levels of people

• Be more influential in your dealings with colleagues, management, customers and suppliers

• Achieve the outcomes your manager & company need you to

• Create a strong network for yourself and your manager through negotiation and relationship-building 

• Ensure internal and external relationships remain intact despite strong negotiation

• Advance your career through taking on the added responsibility of successfully achieving your company and/or department's needs

take home tools

• Training Manual & CD

• All delegates receive one month of telephonic support relating to course content

general

COURSE DURATION
The course will take place over 2 days - 08:30 to 16:30 daily

COURSE FEES
R6 380.00 (excl. VAT) per delegate

(5 % discount for enrolment 2 weeks prior to course date)

PROVISION OF THE COURSE BY BIZTECH INCLUDES:

• Dynamic and knowledgeable facilitators

• Training File and a CD

• Certificate of Attendance

• High quality training venue

• Lunch and refreshments

• Parking

• Quality folder, notepad and pen

the venue

The course will take place at the AstroTech Conference Centre in Parktown, Johannesburg. 

The AstroTech Conference centre is in a gracious mansion in one of the most historic and beautiful areas of Johannesburg.

It is a high-end business focused conference centre with competitively priced packages, excellent facilities and top client service.

Close to major highways, airport and Johannesburg city centre, this state-of-the-art venue offers elegance, discretion, security and convenience with safe parking.

The course will be run from 08:30 to 16:30 daily.

Course venues will be confirmed prior to course commencement.

bbbee compliance

BizTech is BBBEE level 1 compliant. This means that we are a 135% contributor and companies investing money in training their staff through BizTech can also improve their own BBBEE scorecard. Not only does it offer an opportunity to improve your company's Skills Development BBBEE category, but you can also improve your BBBEE Preferential Procurement category. In each case your company will benefit 135% of the spend made.

terms and conditions

Should course expectations not be met for any reason, delegates are given the opportunity to leave before lunch on the 1st day and receive a full refund of the course fee.

Cancellations:
A cancellation can only be confirmed if we are advised in writing at training@biztech.co.za
For cancellations received more than one week prior to the course:
          0% cancellation fee will apply.
For cancellations received less than ONE WEEK prior to the course:
         50% cancellation fee will apply. 
For cancellations received within 24 hours of the course:
         100% cancellation fee will apply.

Substitutes are welcome at no additional charge at any time prior to the course.

Postponements:
Requests to postpone course attendance must be received in writing at least three full working days prior to the course commencement. Should we not receive written confirmation within this period; the postponement will be subject to an additional fee of R 1,000 (excl VAT) per delegate.

All course postponements or programme exchanges need to be utilized within 6 months of the original course booking or the course fee will be forfeited.

Cancellations on postponements or exchanges are subject to the full course fee

Absent Delegates:
In the event that a delegate does not arrive for the course and no written cancellation has been received and confirmed, the full course fee will be payable

Presenters:
Should it be necessary, BizTech reserves the right to substitute the presenter.

Communication:
When a person registers on BizTech’s website, is registered on a BizTech course or sends an email to BizTech, that person consents to receiving communications electronically or otherwise by BizTech and/or its business partners

Disclaimer:
BizTech wish to advise that they will not be held responsible for any loss, damage or harm, direct, indirect, consequential or otherwise and howsoever arising that may be caused to any person or property during the providing of any services by BizTech to the client.