Winning Ways: Persuade, Influence and Negotiate
 

course overview

• Achieve your goals with the help of those around you

• The power of influence on your career

• Using influence and not position

• Getting what you want with ease

• Achieving a shared vision and common purpose

• Small changes in your approach to make big changes in your career

• Persuading others to your way of thinking

• Effective persuasion and influence while maintaining ethics and personal values

• Assertiveness without appearing aggressive

• Dealing with tough communication situations

• Handling conflict effectively

• Knowing when to be flexible

• Dealing with bullies in the workplace

• Understanding the hidden language of negotiations

• Addressing underlying needs and interests

• Handling others' emotional outbursts

• The role of creativity in finding solutions

• Confronting people with hidden agendas

• Influencing people from different cultures

• Persuading people with different personality types

• Building your self confidence in difficult situations

• Dealing with threats, ultimatums and accusations

• Be persuasive, not abrasive

• Identify your own conversation style under stress and spot when others no longer feel safe.

• Do your homework to avoid surprises

• Remaining calm & focused on the objective

• Maintaining professionalism through it all

• Knowing when it's best to keep quiet

• Separating the person from the problem

who should attend

• Team leaders, supervisors and junior mangers dealing with many diverse functions and people

• Personal Assistants and office administrators who want to get ahead

• Sales personnel and support staff who want to improve the outcomes of their interactions with others

• Any person looking to improve their personal effectiveness through independent persuasion, influencing and negotiation skills

outcomes

After attending this course, you should be able to:

• Be able to persuade and influence others to help you meet your objectives

• Learn how to deal constructively with all levels of people

• Be more influential in your dealings with colleagues, management, customers and suppliers

• Achieve the outcomes your manager & company need you to

• Create a strong network for yourself and your manager through negotiation and relationship-building 

• Ensure internal and external relationships remain intact despite strong negotiation

• Advance your career through taking on the added responsibility of successfully achieving your company and/or department's needs

take home tools

• Training Manual & CD

• All delegates receive one month of telephonic support relating to course content

general

PROVISION OF THE COURSE BY BIZTECH INCLUDES:

• Dynamic and knowledgeable facilitators

• Training File and a CD

• Certificate of Attendance

• Quality folder, notepad and pen

There is no restriction on location – we have provided in-house training from Namibia to Namaqualand. We work with our clients to manage all the necessary logistics.

bbbee compliance

BizTech is BBBEE Level 1 compliant. This means that we are a 135% contributor and companies investing money in training their staff through BizTech can also improve their own BBBEE scorecard. Not only does it offer an opportunity to improve your company's Skills Development BBBEE category, but you can also improve your BBBEE Preferential Procurement category. In each case your company will benefit 135% of the spend made.