Becoming the Most Successful Salesperson

course overview

The days of the over-talkative, over-eager and over-bearing salesman are indeed over! Today’s salesperson is an outstanding communicator who understands how to make a difference in customers’ lives and proactively creates demand and delivers value, while building long term relationships and achieving enthusiastic referrals.

If you believe that your sales team’s skills could do with a boost to lift them to this level, BizTech is offering a course which emphasizes the following topics:

Understanding the Sales Cycle

• The differences between selling and marketing

• The key functions of the selling process

• The characteristics of the successful sales person

• The psychology of why customers buy or don’t buy

• Beyond the legal implications: Ethical selling

• Creating customers from scratch: tips for targeting your market

• Keeping customers coming back: relentless attention to service and follow-up

• Transforming features into benefits
   

Essential office admin that actually improves your sales

• Keeping meaningful statistics to prove your effectiveness

• keeping accurate records to manage your productivity

• Planning, prioritising and goal-setting

• Writing quality quotations and powerful proposals

• Preparing presentations that rock!

Becoming a champion communicator

• Communicate without saying a word: using your image and body language to get in the door

• Attention-getting telephone techniques

• Person to person communication flow

• Talk less, listen more

• Have all the questions, not all the answers

• Influencing, persuading and negotiating with sincerity

• Handling queries and objections professionally

• Pinning down the deal: expert closing techniques that work

who should attend

• Established Sales People who would like to improve their success rate

• Administrators moving into a more sales-focused role

• Service specialists who need to cross-sell and up-sell to increase company profits

• Any person who interacts with customers and has the potential to influence sales

• Recent graduates entering the business world

outcomes

After attending this course attendees should be able to:

• Generate new leads and increase your customer base
• Gain more referrals from already satisfied customers
• Build loyalty and retain existing customers through outstanding service
• Improve your productivity ratio by closing more profitable deals
• Consistently reach or even exceed your targets
• Avoid burn-out and de-motivation through increased confidence and competence
• Become a top performing sales person with improved knowledge and skills

take home tools

• Training Manual & CD

• All delegates receive one month of telephonic support relating to course content

general

COURSE DURATION

The course will take place over 2 days - 08:30 to 16:30 daily

PROVISION OF THE COURSE BY BIZTECH INCLUDES

• Dynamic and knowledgeable facilitators

• Training File and a CD

• Certificate of Attendance

• High quality training venue

• Lunch and refreshments

• Parking

• Quality folder, notepad and pen

REGISTRATION DEADLINE

Registration Confirmation must be sent prior to the start of the scheduled course.
 

bbbee compliance

BizTech is BBBEE level 1 compliant. This means that we are a 135% contributor and companies investing money in training their staff through BizTech can also improve their own BBBEE scorecard. Not only does it offer an opportunity to improve your company's Skills Development BBBEE category, but you can also improve your BBBEE Preferential Procurement category. In each case your company will benefit 135% of the spend made.

terms and conditions

Should course expectations not be met for any reason, delegates are given the opportunity to leave before lunch on the 1st day and receive a full refund of the course fee.

Cancellations:
A cancellation can only be confirmed if we are advised in writing at training@biztech.co.za
For cancellations received more than one week prior to the course:
          0% cancellation fee will apply.
For cancellations received less than ONE WEEK prior to the course:
         50% cancellation fee will apply. 
For cancellations received within 24 hours of the course:
         100% cancellation fee will apply.

Substitutes are welcome at no additional charge at any time prior to the course.

Postponements:
Requests to postpone course attendance must be received in writing at least three full working days prior to the course commencement. Should we not receive written confirmation within this period; the postponement will be subject to an additional fee of R 1,000 (excl VAT) per delegate.

All course postponements or programme exchanges need to be utilized within 6 months of the original course booking or the course fee will be forfeited.

Cancellations on postponements or exchanges are subject to the full course fee

Absent Delegates:
In the event that a delegate does not arrive for the course and no written cancellation has been received and confirmed, the full course fee will be payable

Presenters:
Should it be necessary, BizTech reserves the right to substitute the presenter.

Communication:
When a person registers on BizTech’s website, is registered on a BizTech course or sends an email to BizTech, that person consents to receiving communications electronically or otherwise by BizTech and/or its business partners

Disclaimer:
BizTech wish to advise that they will not be held responsible for any loss, damage or harm, direct, indirect, consequential or otherwise and howsoever arising that may be caused to any person or property during the providing of any services by BizTech to the client.