|
great organisational skills:
organise yourself to success! |
| |
|
|
 course overview |
|
|
Great organisational skills are without question
one of the most important business stills
needed.
It is often at the top of the list of
requirements when it comes to recruiting
administrative support staff, and the applicant
is invariably convinced that they possess these
skills in abundance.
However, in reality, the complexity of
on-the-job demands and instructions coming from
all directions, can often stretch even the most
confident person.
That is why BizTech is presenting this course to
provide the essential practical skills to ensure
absolute organisation despite any chaos that may
exist.
This course covers the following topics: |
|
PREPARATION: CLEARING YOUR MIND (AND YOUR DESK!)
-
Identifying and getting rid of clutter
-
Setting up your environment: a place for everything and everything in its place
-
Fully understanding your manager’s expectations
-
Map out your own accountabilities, with links to everyone you depend on, and everyone who depends on you
-
What are the obstacles to getting organised?
PLANNING POWER: GETTING PROACTIVE!
-
Proactive planning for any eventuality
-
Effective ‘To-Do’ lists and making them work
-
Managing deadlines: scheduling, tracking and reminders
-
Designing checklists to circumvent any mishaps
-
Developing systems and processes to cover all the bases
-
Focussing on objectives for maximum delivery
-
Use project management techniques to handle sections of work
-
Keeping your management informed and in the loop
IMPLEMENTATION: MAKING IT HAPPEN!
-
Effective filing systems: never lose anything important again
-
Top tips for the most efficient electronic filing
-
Maximising the use of your Outlook diary: it’s not only for meetings!
-
Methodology for paying attention to detail
-
No ‘slip-up’ follow up steps
-
Managing your most important non-renewable resource: Time
-
Ways to measure your success: steps to continuous improvement
|
|
who should attend |
-
Administrative personnel who handle large volumes and variety of workload
-
Customer service support staff who are focused on efficient delivery and exceeding expectations
-
Personal Assistants and secretaries with high volume and diverse working environments
-
Anyone who feels they would benefit from being more organised in the workplace
|
|
outcomes |
|
After
attending this course attendees should be able to:
-
After attending this course, you should be able to:
-
Sort out your working life for maximum efficiency and productivity
-
Never worry about missed deadlines or missing paperwork again!
-
Influence your colleagues and your management to become more organised when they see how well you are coping
-
Eliminate anxiety, overtime and fatigue by always knowing exactly what is expected and how to achieve it proactively
-
Get things done and make things happen like never before by being the answer to every managers’ hopes and dreams!
|
|
take home tools |
|
|
|
general |
|
PROVISION OF THE COURSE BY BIZTECH INCLUDES
-
Dynamic and knowledgeable facilitators
-
Training File and a CD
-
Certificate of Attendance
-
Quality folder, notepad and pen
|
|
the venue |
There is no restriction on location – we have
provided in-house training from Namibia to
Namaqualand. We work with our clients to manage all
the necessary logistics.
|
|
bbbee compliance |
|
BizTech is BBBEE Level 1 compliant. This means that
we are a 135% contributor and companies investing
money in training their staff through BizTech can
also improve their own BBBEE scorecard. Not only
does it offer an opportunity to improve your
company's Skills Development BBBEE category, but you
can also improve your BBBEE Preferential Procurement
category. In each case your company will benefit
135% of the spend made.
|
